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We use only the finest materials and we employ the best-trained and most skilled craftsman, whose work is aided by cutting-edge robotic machinery. We constantly refine our processes to ensure an ever-increasing sophistication in our products.
Our quality standards are rigorous and exacting, allowing you to depend on every USM product for decades. For example, we test every door hinge by opening and closing it 40,000 times, ensuring that it makes absolutely no noise on every occasion.
Read more about the USM service.
We apply the same care to our customer service. Just as we hope that every customer will build a lifetime relationship with their USM furniture, we aim to build lifetime relationships with our customers, working with them to reconfigure their furnishings to meet their developing needs. No matter how big or small your order, our experts will work with you to make the most of the USM modular system to meet your particular needs.
Change is the only constant in life. The core of our philosophy is that our work and home environments should be adaptable to whatever changes come our way. The USM modular system makes that idea a reality. Built from standardised components that make addition and reconfiguration easy, USM furniture is unmatched in its ability to be continuously remoulded to changing environments and needs.
The modular system equips you to meet head-on a wide array of changes, big and small. If you move the room around and your furniture doesn’t quite fit, we can reconfigure your modules to change the furniture’s shape. If your storage needs expand, we can work with you to add new ones with the exact functionality you require. If you redecorate, you can add modules or panels in a new accent colour to match the updated decor.
There are two great ways to get a feel for the versatility of the modular system: either try out our interactive 3D configurator to start to design furniture pieces for your needs, or visit a showroom to see the possibilities of the system for yourself.
As a furniture business, that means two things. Firstly, we hold ourselves to the very highest standards when it comes to the materials and production methods we use and the energy and emissions they produce. Secondly, we do everything we can to provide our customers with furnishings that allow them to live in a sustainable manner.
We build and frequently redevelop our factories and workshops to meet a high standard of environmentalism. The steel at the heart of our products is highly recyclable, and our manufacturing processes are carefully built around the goals of energy efficiency and almost total recyclability at every stage.
We’re proud to have been recognised for our commitment to reducing emissions. In 2007, we became the first European company to be certified by the Greenguard Environmental Institute for the low particle and chemical emissions of our products. Low emissions make home and work environments healthier by reducing indoor air pollution.
The more quickly a product has to be replaced, the worse it is for the environment: materials and processes are then required to build a replacement, and the old product has to be recycled or thrown away. Damage to the environment resulting from frequent replacement is avoided by building products that last. That principle is essential to USM’s business philosophy. We build products that endure: wear-resistant materials, fine craftsmanship, durable designs, and timeless style all ensure that USM furniture lasts a lifetime.